Campus Building Hours and Resources

The ABE | ESL |GED Services office is closed March 23–April 5th.

For information on:

• ABE/GED –  contact abeadmin@highline.edu
• Spanish GED –  contact Ignacio Sánchez Ramírez iramirez@highline.edu

También, puede encontrar información en nuestra página web en español:

http://español.highline.edu 

The college will be waiving academic standards requirements for winter grades. Students will not be placed on academic probation or suspension due to their winter grades. We will notify you if your GPA is below 2.0, and encourage you to contact an advisor via Zoom or email if assistance is needed. The Canvas course on Academic Success will also be available for you to complete a self-assessment, and learn about additional resources. Sarah Trimm, Program Manager for Advising and Student Success, is the point of contact in the Advising Center regarding Academic Standards. Please contact Sarah if you have questions

The Academic Success Centers are offering online assistance only at this time. Please check the individual center’s website for more information:

Tutoring Center
Writing Center
Math Resource Center
MESA Center

The Access Services office is closed until 4/24/2020. Staff are available via phone or email for assistance.
Email: access@highline.edu or call (206) 592-3857

The Achieve office is closed until 4/24/2020. Staff are available via phone or email for assistance.
Email: achieve@highline.edu or call (206) 592-3526

Help is available via email or Zoom for students seeking support through the admissions process. As a first step for students who want to change their residency status, students can complete an online form to request a residency status change. If needed, the Admissions team will follow up with a request for additional documentation. For those who would like additional assistance with general admission, residency for tuition purposes, program updates, outgoing transcript requests, new student orientation, and special admission into the RN program, contact Admissions at admissions@highline.edu to set up a Zoom session. New students can complete orientation online in Canvas. More information is available through the Admissions webpage.

The Advising Center is offering academic advising on a drop-in and appointment basis via Zoom. Students can schedule an appointment online. Online drop-ins will begin Monday, March 23, via Zoom: Monday–Thursday, 11 a.m.–2 p.m., and Friday, 10 a.m.–1 p.m. For drop-ins, visit the Advising website for the Zoom link (waiting times may vary). You can also email advising@highline.edu for quick questions.

Faculty Advising

If you are seeking advising by a faculty member, use email to schedule a Zoom meeting. To find faculty advisor contact information, visit the  faculty and staff directory. If you are unsure of who your faculty advisor is, request an advisor or email Briana Quintanilla, Program Manager for Faculty Advising.

The Highline College Bookstore is closed March 23–April 5th.

Online orders

• We are encouraging students to take advantage of bookstore website and home delivery. Shipping is free.
• Students who receive funding from an agency to cover books and supplies can also purchase online by selecting the payment form of Student Voucher.
• For students who prefer to pick up their orders on campus, we have reserved the Skokomish meeting room next to the bookstore for online order distribution during the first week of class. Doing this will reduce the number of students entering the bookstore and allow for better social distancing practice.
• For students who prefer to shop in person, we are limiting the number of people inside the store and offering counter service in the textbook department.
• We are ready to provide books, school supplies and course materials such as medical and art supplies for spring classes.

The rental return deadline for winter quarter books has been extended to April 1. 

All Lancer food service operations, including all catering services, will be suspended until further notice. 

The CASE Center is offering career development services (resume, mock interviews, career preparation) via Zoom. Students can schedule an appointment online or email case@highline.edu for questions. On-campus student employment hiring is currently on hold March 23–April 5th. You can submit student employment referral packets to the CASE Center when campus is open.

Classrooms in all campus buildings will be closed 3/23-3/27 for campus cleaning.

The Community and Employment Services office is closed until 4/24/2020. Staff are available via phone or email for assistance.
Email: COMEMPSERV@highline.edu  or call (206) 592-3526

The Continuing Education office is closed until 4/24/2020. Staff are available via phone or email for assistance.
Email: ce@highline.edu or call (206) 870-3785

The Counselling Office  is currently seeing students via zoom video or audio.

• Call 206-592-3353
• Email: counseling@highline.edu
• https://counseling.highline.edu/contact-us/

The Counseling Center would like to share a few tips and resources to help manage stress during these trying times.

1. Moderate your news and social media intake.
2. If working from home or in self-quarantine, arrange your space so it’s as calm as possible.
3. Create structure by keeping a regular routine. For example, keep your usual sleep schedule, continue to get ready in the morning, shower, hydrate, eat well, etc.
4. Practice deep breathing exercises or other methods of meditation. Our favorite relaxation breathing technique is 4-7-8. Inhale for 4 counts, hold for 7 counts, and exhale slowly for 8 counts.
5. Stay connected. Social distancing doesn’t have to mean isolation. Call, text, facetime, WhatsApp, even writing letters, are all good ways to stay connected.
6. Engage in creative activities: dance, sing, draw, work on a puzzle, garden, write poetry, etc.
7. Focus on what IS in your control, and try NOT to focus on what is out of your control. Enduring ambiguity is very difficult. Remember to offer yourself and others grace.
8. Move your body. Get creative – take a walk, dance to your favorite song, or engage in spring cleaning and recycling.
9. Anxiety can bring out irritability and xenophobia – counteract this with kindness and connection.
10. Reach out for help, and offer help and support when you can.

Mental Health Resources

Crisis Counselors:

• Call 1-866-427-4747
• Text SHARE to 741741

National Suicide Prevention Lifeline

• Call 1-800-273-8255
• For Deaf, Hard of Hearing 1-800-273-8255

Tips for talking to kids about COVID-19:

CDC, Mental Health and Coping During COVID-19 (Includes tips for supporting children)  https://www.cdc.gov/coronavirus/2019-ncov/about/coping.html

Child Mind Institute, Talking to Kids About the Coronavirus https://childmind.org/article/talking-to-kids-about-the-coronavirus/ 

The Cultural Learning Communities staff are offering online assistance to their students at this time. Please visit the program’s website for contact information or questions you may have.

Umoja
AANAPISI
Puente 

The Building 27 and 28 gym and locker rooms will be closed until further notice.

Starting Monday 3/23, all ISP staff will be available (during business hours) by email, phone and Zoom. Please visit our Zoom waiting area during the times below.

Mon, Wed, Thur, Fri:
8:30 AM – 12 PM and 1 PM – 5 PM

Tues 3/24:
8:30 AM – 9:30 AM and 1 PM – 5 PM

Tues starting 3/31:
10 AM – 12 PM and 1 PM – 5 PM

Email int@highline.edu or call (206) 592-3725

• Visit the ITS website for help documents or to submit a help ticket.
• Email the Help Desk
• Call the IT Help Desk at (206) 592-4357 (HELP)

Assistance is available Monday-Friday 8AM-5PM

Due to recommendations from the American Library Association (ALA) and Association of College and Research Libraries (ACRL-WA), in order to help curb the spread of COVID-19, the Highline Library will be closed March 20 – April 26, 2020.

Some building operations and services have been temporarily modified based on this library closure and other safety measures and special considerations for keeping/returning materials are in effect.

Meeting rooms 25-411 and 421 will be unavailable to Highline staff and faculty during this closure.

Although the physical library will be closed, Highline College Librarians will continue to provide virtual reference services and information literacy (IL) instruction. Starting March 30, Highline Librarians will be available via email or chat during the following hours. Librarians will also be able to provide personal research assistance via Zoom consultations – contact them via email for more details:

• Monday – Thursday 9am – 7pm
• Friday 9am-5pm
• Saturday and Sunday 10am-5pmFor 24/7 research assistance, students may use our online chat service.Access to the physical textbooks in the library Reserve Collection will not be available. The Library will work with instructors to provide alternative access to textbooks on reserve whenever possible. For questions about reserve materials for your class, please email libcirc@highline.eduStudents may access computers and printers as well as rental graphing calculator checkout at Building 30 computer labs during their limited open hours.Circulation policy changes during the closure:
• Returning items: books may be returned at the outside book return to the left of the main library entrance. Graphing calculators should be returned at the campus bookstore during the break.
• Fines: all fines for overdue materials accrued during this time will be reviewed and waived
• Library material due dates: will be extended when possible
• Requesting physical items: at this time, and until further notice, students, faculty, and staff will not have access to any of the physical collection, including journals, books, and media. Interlibrary Loan services will be limited to electronic articles only.
• For more library resources and services, see Updates and Remote Resources for Highline College Library Users.

The Placement and Testing Center will be closed March 23-April 5th.

Placement: How can I do it if the campus is closed?

Most of our placement measures can be processed or completed virtually:

Transcripts, SBAC, GED scores, SAT/ACT/IB/AP, KITE, ESL Articulation, Directed Self Placement(DSP)

All students who need placement should email placement@highline.edu with documents or to request access to DSP or KITE.  Placement advisors will send students link to do assessments at home and schedule post-placement advising sessions via zoom or a platform that works best for students.  Any placement questions can be sent to placement@highline.edu and our fabulous A&P Advisors, Jon and Michael, are online and waiting to respond and support students. 

Placement measures currently not available: 

Accuplacer: working on expanding their online proctor options, won’t be ready until end of April.

MyMathTest:  We are working to finalize license for remote proctor option, this should be available in the next week.

Brush-up workshops:  Online option available for students now.  Designing a synchronous face-to-face workshop and 1-1 math support via zoom option that will be available April 28-End of Spring quarter.

Testing for faculty and community: Are you still offering tests?  Faculty support?

There will be no faculty testing for Spring quarter at the PTC.  We are working with Access services to provide virtual accommodations for students who need reader or scribe services, more will be shared next week.

All community tests have been cancelled through April:  GED, West B, West E, all Pearson tests, TOEFL.  Students who were registered have been contacted by Pearson and will receive a refund or an opportunity to reschedule.  Pearson has no online proctor options available.

TEAS test: Cancelled until April 6^th, will offer when campus reopens with limited hours, since nursing applications are coming soon.  All students have been contacted and given the option to reschedule or refund.  Highline’s RN Nursing Application Deadline has been moved back to May 29^th

STAMP test: Can be done at home!  Students can email testingcenter@highline.edu to request access to STAMPS test.

The Public Safety office is closed March 23–April 5th, but staff are working remotely.

Please email publicsafety@highlne.edu or call (206) 592-3218 for assistance from a Public Safety Officer.

The Welcome Back Center is offering online appointments only at this time. Please email welcomebackcenter@highline.edu to schedule an appointment.

All registration dates and deadlines have been pushed back by one week to align with the new start date (April 6) for students to engage in instruction. New dates are posted on the Registration webpage. To limit social contact when buildings open, try to submit documents via email in place of hard copy forms. In addition to Online Student Services, for other official transactions an email from the students Highline email account is accepted. Beginning April 9, faculty permission is required to add a course. Faculty can email registration@highline.edu with SID and item number to give permission to enroll in place of a signature on the Add/Drop form.

Running Start advisors are now available by appointment via Zoom or email during regular hours of operation. Students can schedule an advising appointment on the Running Start Bookings webpage or by emailing runningstart@highline.edu. You can also email runningstart@highline.edu with general questions and to submit Running Start forms. If you are a current Running Start student who has questions or concerns regarding submitting your Enrollment Verification form to the Running Start Office, we are in communication with high school counselors and can assist with verifying enrollment. New students interested in enrolling should also contact the Running Start Office for questions about eligibility and steps to enroll.

Workforce Education Services (WES):
Contact Information: 206-592-3802, nlee@highline.edu & https://workforce.highline.edu/contact-us/
Services Available: Advising, funding support, emergency funding
Mode of Service: Phone, email, online (Zoom)

Financial Aid:
Contact Information: financialaid@highline.edu, 206-592-3358
Services Available: financial aid application assistance, financial aid application processing and awarding, student employment assistance for work study, work study processing and awarding, scholarship processing.
Mode of Service: Phone, email, online (Zoom)

Women’s Programs/WorkFirst:
Contact Information: email: workfirst@highline.edu, 206-592-3340
Services Available: advising, coaching, WorkFirst funding, emergency funding
Mode of Service: Phone, email, online (Zoom/Google Meet)

Student Support Center (Benefits Hub, Re-Entry, WISH)
Contact Information: benefitshub@highline.edu students are to contact their assigned coach directly. For tax support contact Harrison at hdillman@highline.edu
Services Available: Financial Literacy and tax support coaching, Eviction prevention, Community Pantry services (giving to-go bags starting next week)
Mode of Service: email, Instagram: @HighlineCommunityPantry

TRiO:
Contact Information: email: trio@highline.edu, 206-592-3229
Services Available: academic and transfer advising, tutoring, book and technology loans, professionalism course, internship, scholarship and financial aid application assistance, and resource referrals.
Mode of Service: Phone, email, online (Zoom/Google Meet), text, live chat

Office of Community Standards and Student Conduct/SAIT:
Contact Information: email sdaetwiler@highline.edu, 206-592-3354
Services Available: Supporting students of concern, Student conduct procedures
–Submission of Conduct & SAIT Reports
Mode of Service: Phone, email, online (Zoom/Google Meet)

Veterans can submit their Enrollment Certification forms online. The Veterans Services Specialist, Kendall Evans, is available to assist students via Zoom. Contact veterans@highline.edu to set up a Zoom session.

The Wellness Center in building 26 is closed until further notice.